Terms and Conditions, Forms and policies

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Poppyseeds home Limited is committed to safeguarding the privacy of its visitors to the website and to the users of its services.

Who is collecting the data?

Poppyseeds home Limited may at times collect data from its website users who have willingly given it to enable Poppyseeds home Limited to process;

· Enquires made through the website

· To initiate and collect a payment for a product or service

What data is being collected?

Poppyseeds home Limited may have to collect the follow data to process an enquiry made by you the website user, or to initiate and collect payments for a product or service that you the website user wishes to purchase.

· Name

· DOB

· Payment details

· Email address

· Home address

· Telephone number (s)

What is the legal basis for processing the data?

- Where the individual has given consent to process their personal data for a specific reason. Article 6 (a).

- The processing is necessary for a contract you have with the individual or because they have asked you to take specific steps before entering into a contract. Article 6 (b)

Will the data be shared with any third parties?

Poppyseeds home Limited will not share or sell your data that has been collected through our website to any third parties. However,  during these unprecedented times with Covid-19, if requested by the NHS Test and Trace or local public health officials we may have to surrender your contact details to help contain clusters or outbreaks. 

Poppyseeds home Limited uses the PayPal platform and square payment platform to initiate and collect payments from you the website user to process your order of a product or service. 

Paypal states ‘We retain personal data in an identifiable format for the least amount of time necessary to fulfil our legal or regulatory obligations and for our business purposes only’. A copy of Paypals privacy policy can be accessed by visiting; https://www.paypal.com/uk/home

Cookies

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

At poppyseeds home we may use traffic log cookies to identify which pages are being used. This helps us to analyse data about the web page traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings if you prefer. This may prevent you however from taking full advantage of our website.

How will the data be used?

Poppyseeds home Limited will only use your data to process your enquiry that you have made through our website or to initiate and collect your payment of a product or service you are purchasing.

How long will the data be stored?

Poppyseeds home Limited will not store any payment details or personal data longer than it is necessary to process your payment of a product or service. Some personal data may be stored on paper (NO payment details are stored), in this case your data will be stored in a lockable cabinet. As we use a host to power our website, some data will be stored electronically and may be stored on a cloud based system which may be hosted in a different country.

Poppyseeds home Limited will not use your data to contact you about new products or services, unless you have given permission for us to do so. Consent can be given by you the website user, by subscribing for free through our website subscription page or clicking at the time of a purchase through our online shop. Once subscribed, we will only contact you either via email or post with details of our products, services and events. In exceptional circumstances we may have to contact you by phone to discuss an enquiry or purchase you have made.

You may withdraw your free subscription at any time by emailing us at poppyseedhome@yahoo.com or by post at 36 Moreton End Lane, Harpenden, Hertfordshire, 

AL5 2HD

Complaints procedures

If you have a complaint you wish to raise regarding your data being collected by

 Poppyseeds home Limited, please post a letter of complaint to the following address;

Tracey Dallow, Data Controller

36 Moreton End Lane,

Harpenden,

Hertfordshire

AL5 2HD

Or email; poppyseedshome@yahoo.com FAO Tracey Dallow Data Controller.

We will aim to acknowledge your letter within 28 days of receiving it. Following an investigation into your complaint, we will write to you informing you of any findings and outcome within 56 days.

Poppyseeds home Limited reserve the right to update and amend this policy without prior notice. 

Poppyseeds home Limited is  registered with Companies House, Company number; 10309618

Poppyseeds home limited is registered with the ICO 

Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF T. 0303 123 1113 F. 01625 524510 www.ico.org.uk 

Certificate number - ZA894792

Poppyseeds home Limited uses the Godaddy platform to host its website. Godaddy has its own privacy policy which can be accessed through the Godaddy website; https://uk.godaddy.com

Policy updated 1st July 2021 GDPR Compliance